Delivery Information

Standard items

Our ‘standard’ stock items (such as ‘Football Display Cases’, ‘Rugby Display Cases’, ‘Poppy Display Cases’ etc) have a ‘delivery charge’ of £10.

Orders will be processed the day after you place your order, provided this is on a ‘business working day’. If orders are placed on a Friday, Saturday, or a Sunday, these will be processed on the following Monday.

After being processed, the item/s will be handmade at our manufacturing facility in Petersfield, Hampshire, and dispatched within 48 hours. These will be sent out via ‘next day/24-hr’ tracked shipping with DPD. After placing your order, you will receive the item/s within 72 hours; this is our aim for every ‘standard’ stock order.

MULTIPLE ITEM ORDERS WILL INCUR A LONGER LEAD TIME AS WELL AS A HIGHER DELIVERY CHARGE, THIS IS DUE TO ITEMS BEING HANDCRAFTED AT OUT MANUFACTURING FACILITY

Bespoke items

‘Bespoke items’ (such as ‘Custom-sized/Bespoke Cases’, & ‘Custom-sized Panels/Sheets’) will be processed on the following ‘business working day’. As these items are ‘bespoke’ (cut and glued to the size/shape of your choosing) the production time will be approx. 14 business days. Please allow 14 business days after placing ‘bespoke’ orders to receive your item/s via ‘next day/24-hr’ tracked shipping with ‘DPD’ or ‘Pallet-Ways’.

‘Bespoke delivery charges’ will vary due to size, weight, shape and cost of item. Our price brackets for deliveries to Mainland UK are as follows:

• Bespoke Delivery (V1 - £10) – items costing ‘£14.99 - £49.00’
• Bespoke Delivery (V1.5 - £20) – items costing ‘£49.01 - £100.00’
• Bespoke Delivery (V2 - £40) – items costing ‘£100.01 -200.00’
• Bespoke Delivery (V2.5 - £85) – items costing ‘£200.01 -550.00’
• Bespoke Delivery (V3 - £120) – items costing ‘£550.01 - £700’
• Bespoke Delivery (V4 - £180) – items costing ‘£700.01 - £1500’

We offer a ‘fast production’ service; the production time for ‘bespoke’ items will be approx. ‘7-10 business days’. This service will incur a higher cost, as the item/s will be prioritised over a majority of ‘standard production’ orders; if you need an order by a certain date, please speak to a member of our team to confirm if this will be possible.

MULTIPLE ITEM ORDERS WILL INCUR A LONGER LEAD TIME AS WELL AS A HIGHER DELIVERY CHARGE.