Delivery Information

Standard items

Our ‘standard’ stock items (such as ‘Football Display Cases’, ‘Rugby Display Cases’, ‘Poppy Display Cases’ etc) have a ‘delivery charge’ of £10.

Orders will be processed the day after you place your order, provided this is on a ‘business working day’. If orders are placed on a Friday, Saturday, or a Sunday, these will be processed on the following Monday.

After being processed, the item/s will be handmade at our manufacturing facility in Petersfield, Hampshire, and dispatched within 48 hours. These will be sent out via ‘next day/24-hr’ tracked shipping with either Royal Mail or DPD. After placing your order, you will receive the item/s within 72 hours; this is our aim for every ‘standard’ stock order.

For smaller items (such as plinths/inscriptions etc) there is a £2.00 ‘delivery charge’. These will be shipped out via Royal Mail ‘1^st Class’. The estimated delivery time for these items is ‘next day/24-hr’, but this is not guaranteed.

MULTIPLE ITEM ORDERS WILL INCUR A LONGER LEAD TIME AS WELL AS A HIGHER DELIVERY CHARGE, THIS IS DUE TO ITEMS BEING HANDCRAFTED AT OUT MANUFACTURING FACILITY

Bespoke items - Delivery outside UK Mainland

‘Bespoke items’ (such as ‘Custom-sized/Bespoke Cases’, & ‘Custom-sized Panels/Sheets’) will be processed on the following ‘business working day’. As these items are ‘bespoke’ (cut and glued to the size/shape of your choosing) the production time will be approx. ‘14 business working days’. Please allow ‘15 business working days’ after placing ‘bespoke’ orders to receive your item/s via ‘next day/24-hr’ tracked shipping with ‘Royal Mail’, ‘DPD’ or ‘Pallet-Ways’.

Deliveries to the Highlands and the Islands of Scotland classify as Higher Zone 1. Deliveries to Northern Ireland, Isle of Man and the Isles of Scilly classify as Higher Zone 2. We do not ship to any other areas outside of the United Kingdom.

‘Bespoke delivery charges’ will vary due to size, weight, shape and cost of item. Our price brackets for deliveries to the Highlands and the Islands of Scotland are as follows:

• Bespoke Delivery V1 (Higher Zone 1) £20 – items costing ‘£14.99 - £70’
• Bespoke Delivery V1.5 (Higher Zone 1) £65 – items costing ‘£70.01 - £125’
• Bespoke Delivery V2 (Higher Zone 1) £125 – items costing ‘£125.01 - £550’
• Bespoke Delivery V3 (Higher Zone 1) £140 – items costing ‘£550.01 - £700’
• Bespoke Delivery V4 (Higher Zone 1) £250– items costing ‘£700.01 - £1500’

Our price brackets for deliveries to Northern Ireland, Isle of Man and the Isles of Scilly are as follows:

• Bespoke Delivery V1 (Higher Zone 2) £20 – items costing ‘£14.99 - £70’
• Bespoke Delivery V1.5 (Higher Zone 2) £75 – items costing ‘£70.01 - £125’
• Bespoke Delivery V2 (Higher Zone 2) £165 – items costing ‘£125.01 - £550’
• Bespoke Delivery V3 (Higher Zone 2) £185 – items costing ‘£550.01 - £700’
• Bespoke Delivery V4 (Higher Zone 2) £290– items costing ‘£700.01 - £1500’

We offer a ‘fast production’ service; the production time for ‘bespoke’ items will be approx. ‘7-10 business working days’. This service will incur a higher cost, as the item/s will be prioritised over a majority of ‘standard production’ orders; if you need an order by a certain date, please speak to a member of our team to confirm if this will be possible.

MULTIPLE ITEM ORDERS WILL INCUR A LONGER LEAD TIME AS WELL AS A HIGHER DELIVERY CHARGE.